Smart technology will dramatically change the way we run airports and fly. They will enhance passenger experience and reduce stress levels. For example, with biometric screening and advanced passport control passengers will check in more quickly. At Istanbul Airport, we will use the latest technological advances.
All advanced airports in the world were visited and information gathered, so we are implementing all these technological solutions in the airport.
To name but a few: Beacon and geo finding technologies will provide indoor directions, walking times to gates or boarding alerts. IT solutions include A-CDM (Airport Collaborative Decision Making), facility management with BIM (Building Information Modelling) and VR (Virtual Reality), augmented reality, smart kiosks, social media enabled services, airport gaming, loyalty services, queue management, airport mobile application and a seamless IOT (Internet of Things) framework.
A technology driven bag-drop system will enable passengers to check-in their luggage quickly and easily. Having checked in online or at the airport kiosks, passengers weigh their bags and use their boarding pass at the self-bag-tag kiosk located in the new airport terminal to generate a label for their bag.
Technologies also help in travel retailing, creating a memorable experience. 3-D hologram systems, smart shopping carts with a charging function, mobile cash-registers and electronics customer profiling will be in use. A “Magic Mirror” application, for example, will allow customers to see virtually how watches, clothes or make-up products will look on them without physically trying them on.
Technology makes the airfield more intelligent, efficient and safe. “Intelligent” lighting with more than 40,000 LED makes the visual guiding process easier and improves situational awareness by switching lights on and off according to information shared by airfield surveillance and aircraft tracking systems. This allows for optimized aircraft routing to and from gates, a more efficient traffic flow and an increase in safety. The system allows for operations down to a Runway Visual Range of no less than 50 meters.
To give an impression of the scale: Around 3,000 monitors will inform passengers throughout various zones, requiring nine petabytes of data storage as well as min-bending 4,500 km of copper cabling and 1,700 km of fibre cabling.
Data security is naturally important to İstanbul Airport. The standard of a Data Center is defined by TIER certificates, which are granted by the global data center authority, Uptime Institue. Istanbul Airport’s Data Center certified as TIER 3.